Important: By using the fg88 platform, you agree to this Privacy Policy. If this policy is updated, a notice will be posted on the platform.
Privacy Policy overview
Fg88's Privacy Policy is our commitment to keeping your personal data safe and secure at all times. When you create an account, play games, or make a deposit on the fg88 platform, certain information is naturally collected. How that data is used, how long it is retained, and whether it is shared with third parties — all of this is clearly set out in this Privacy Policy.
We believe transparency is the foundation of trust. That is why fg88's Privacy Policy is written in plain, accessible language — so any user, regardless of technical knowledge, can understand exactly what we do with their data.
This Privacy Policy applies to the fg88.bar website, mobile app, and all related services. Continued use of the fg88 platform is considered acceptance of all terms of this Privacy Policy.
What types of information are collected
We collect various types of information while you use the fg88 platform, primarily to provide you with a better and safer experience. The four categories of data are described below:
Personal Information
Name, date of birth, mobile number, address
Financial information
BKash/Nagad number, transaction history
Gaming data
Game history, bet records, bonus usage
Device Information
IP address, browser, operating system
- Information provided at registration — name, mobile number, date of birth, etc.
- Copies of ID documents submitted for KYC verification
- Payment information at the time of deposit and withdrawal
- Log and cookie data collected automatically while using the platform
- Customer support contact records
fg88 never stores your password or full payment card number. All sensitive data is kept in encrypted form.
How Your Information Is Used
Fg88 uses the data collected under this Privacy Policy solely for specified purposes. We do not use any information for unauthorized or unnecessary activities.
| Types of Data | Purpose of Use | Basis |
|---|---|---|
| Personal Identity | Account verification, age confirmation | Legal obligation |
| Contact Information | Notifications, Promotions & Support | Consent |
| Payment Information | Deposit and withdrawal processing | Contractual requirement |
| Gaming data | Fair Play Guaranteed & Dispute Resolution | Legitimate Interest |
| Device & Log Data | Security & Fraud Prevention | Legitimate Interest |
Your data is never sold to third parties. Only limited information may be shared with payment processors or legal authorities when required.
Data Storage & Security
To protect your data in accordance with fg88's Privacy Policy, we use industry-standard security measures. Our servers are secured with SSL/TLS encryption, and all sensitive data is stored using AES-256 encryption.
Your data is retained for as long as your account remains active. After account closure, records may be kept for up to 5 years as required by law, after which the data is securely deleted.
- All data transmissions are secured with 256-bit SSL encryption
- 24/7 security monitoring is active on all servers
- Regular security audits and penetration testing are conducted
- Automatic alerts are sent when a suspicious login is detected
- Backups are stored securely on separate servers
Security is a shared responsibility. Keep your password strong, never share it with anyone, and contact support immediately if you notice anything suspicious.
Cookie policy
The fg88 website and app use cookies to enhance your experience. Cookies are small data files stored on your device that help the site remember your preferences. In line with fg88's Privacy Policy, we use four types of cookies:
- Essential cookies: Required for login sessions and security — these cannot be disabled.
- Analytics Cookies: Used to understand which pages on the site receive the most traffic.
- Marketing Cookies: Used to show relevant promotions based on your preferences.
- Functional cookies: Used to remember your language and theme preferences.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent certain features of the platform from working properly.
Sharing Data with Third Parties
Fg88 never sells your data or shares it with third parties unnecessarily. In certain limited situations, some information may be shared — always within the scope of fg88's Privacy Policy and strictly for your protection:
- Payment Processor: Required data is shared to process transactions via bKash and Nagad.
- KYC verification service: Data may be shared with authorized third-party services to verify your identity.
- Legal authorities: Information may be required to be disclosed in response to a court order or legal investigation.
- Fraud prevention: Data may be shared with security partners to detect money laundering or fraud.
All third parties with whom data is shared are bound by fg88's privacy agreement and are not permitted to use that data for their own purposes.
Your rights
Under fg88's Privacy Policy, you have important rights over your own data. We are committed to respecting those rights:
Right to Access Your Data
You can request to see what information fg88 holds about you.
Right to Rectification
You may request correction of any inaccurate or incomplete information.
Right to Erasure
After account closure, you may request deletion of your data, except where retention is required by law.
Right to Withdraw Consent
You can opt out of marketing or optional data processing at any time.
Data Portability
You can request a copy of your own data in a common, portable format.
Right to object
You may object to the processing of your data for specific purposes.
To exercise any of these rights, please contact our support team. fg88 aims to respond within 30 business days.
Why fg88's Privacy Policy can be trusted
Our Privacy Policy is not just words on paper — your protection is ensured at every step, in practice.
SSL encryption protection
All data transfers on the fg88 platform are secured with 256-bit SSL encryption. Your information is not accessible to any third party.
Your Data Is Never Sold
Fg88 never sells your personal data to advertisers or third parties. Your privacy is our top priority.
KYC verification process
Your identity is verified solely for security purposes. KYC data is stored with strict confidentiality and is not used for any other purpose.
Instant Alerts
If an unrecognized device or suspicious login is detected, fg88 will alert you immediately so you can take action right away.
Regular Policy Updates
Fg88's Privacy Policy is updated regularly to keep pace with changes in law and technology, and members are notified in advance.
Support in Bengali
For any privacy-related questions or concerns, 24/7 support is available. Our team is always here to help.
FAQ
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